$100 Tune-Up — Service Terms & Refund Policy

Business Reputation Works — $100 Review Response Tune-Up

What is included

For a one-time payment of $100, we provide service for one business location:

  • Personalized responses for up to 40 Google reviews.
  • One revision round.
  • Your approval before any review responses are posted.
  • A basic Google Business Profile check.
  • A summary of our work and recommendations.

This is a one-time service, not a subscription.

Getting started and timing

After payment is confirmed, we review your business information and email instructions for granting Google Business Profile Manager access. You retain ownership of your profile. Do not send us your password.

We provide draft responses within five business days after receiving all required information and access. We will email you when we begin reviewing your profile and preparing responses.

Your approval and revisions

You must own the business or be authorized to approve this service. Please provide accurate business information and identify the person authorized to approve responses.

We require your written approval before posting. If you request changes, we will send the revised wording for approval before posting it. No response does not count as approval.

One revision round is included. Any additional paid work must be quoted and agreed to before it begins. We correct our own errors at no additional charge.

Basic profile check and completion

We check basic details such as your phone number, website link, business hours, and service area, and report any concerns. This check does not include a full profile rebuild or ongoing management.

At completion, we provide a summary of responses posted, any unfinished items, and recommendations. We remove our Manager access unless you authorize ongoing service.

$100 Review Response Tune-Up — Refund Policy

  • Before work starts: Cancel for a full $100 refund. We will email you when we begin reviewing your profile and preparing responses.
  • After work starts: If you cancel, we will explain the work completed and refund the unused portion of your payment.
  • If something needs correcting: Contact us so we can help. Your service includes one revision round, and we will correct our own errors at no additional charge.
  • If we cannot deliver the agreed service: We will refund the portion we cannot complete.

Request cancellation or a refund by emailing hello@businessreputationworks.com with your business name.

This policy applies only to the $100 one-time Tune-Up.